How the restaurant industry is fighting back against coronavirus

Tuesday March 17, 2020
Washing hands with soap and water over a sink

The coronavirus pandemic has hit businesses hard, particularly those in the hospitality sector who rely on regular customers to survive. It’s a concerning time for all, but it’s important that we share our knowledge of the preventative measures that UK restaurants, pubs and bars are taking to protect their customers and staff.

What are restaurant chains doing to help prevent the spread of coronavirus?

Banana Tree and Costa Coffee are just two of the big names taking extra care in their venues. From imposing strict cleaning regimes to frequent staff hand washing, they are ensuring the highest possible hygiene standards in their kitchens, toilets, front counters and dining areas.

In the interests of hygiene, Pret will no longer accept reuseable coffee cups, but are still honouring their customer discount for anyone who brings one in.

Staff wellbeing is also a priority. Any team members with flu-like symptoms, or who have recently returned from affected areas abroad, are asked to self-isolate for 14 days to help minimise the spread of the virus.

KFC are also enforcing these preventative measures, including the sanitisation of card machine pin pads and touch screen ordering kiosks. Providing additional support for their workforce, they are offering Statutory Sick Pay for employees who feel unwell and wish to self-isolate.

All of these are fantastic examples of the hospitality industry’s resilience, and willingness to put the wellbeing of their staff and customers first.

What are independents doing to help prevent the spread of coronavirus?

In these turbulent times, independent or family-run restaurants, coffee shops and bars are most at risk. We need to rally together and support these smaller businesses in any way we can to help them avoid closure.

Don’t be surprised to see a ‘card payments only’ sign up in your local café. Temporarily refusing cash payments helps to reduce the risk of contamination for both staff and customers, by ensuring a contactless experience.

Just like the chains, independent businesses are following the same WHO, NHS and Public Health England recommended guidelines to keep customers and employees safe. For instance, The Workhouse in Brixworth is a great example of an independent keeping things clean, even sanitising their salt and pepper pots after every use.

Nusa Kitchen, a family-run restaurant chain in London, are also playing their part, by purposely cooking meals at higher temperatures to help kill off germs. Most viruses, including COVID-19, cannot survive temperatures over 70 degrees.

Smaller businesses are also working closely with delivery app companies, including Deliveroo, Just Eat and Uber Eats, to provide takeaway options to customers at home who are unable to make it into the restaurants. This helps to keep their businesses running, and staff in work.

What are Get Tasty doing to help?

Cleanliness is of the upmost importance right now, to minimise the spread of this contagious disease. Get Tasty promote businesses with the highest possible food hygiene ratings, to give customers peace of mind. It’s something that we believed in before the pandemic, and will still stand by after. We must not abandon restaurants, pubs and bars, but continue to support them and their hardworking staff.

It’s FREE to list your business on Get Tasty if you have a food hygiene rating of 4 or 5. We also offer affordable services with no contract to help promote your venue(s) during this tough period, and no bill, should we fail to bring you any business.

Learn more about how we can support you here.

It’s going to be a rocky few months for the hospitality industry, but if we adapt to these new hygiene standards and continue to help one another, we can all pull through together.