A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device’s hard drive, and will typically contain a record of the website which issued it, its own name, and a value which is often a randomly generated unique number. A cookie will have a ‘lifetime’, which tells your internet browser when to delete it.
Types of cookies
Different cookies are used for different purposes, as follows:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
The cookies we use
The table below provides an overview of the cookies used on our website, including details of who sets each cookie, its purpose, when it expires, and, if relevant, the cookie provider.
This cookie is used to enable Hubspot’s content network provider, Cloudflare, to detect malicious visitors to the website and minimise blocking legitimate users.
|JSESSIONID||Necessary||This cookie preserves visitors’ states across page requests.||Session||nr-data.net|
|local_storage_ support_test||Necessary|| |
The cookie is used in context with the local-storage function in the browser. This function allows the website to load faster by pre-loading certain procedures.
This cookie is used to distinguish between humans and bots. This is beneficial for the
website, in order to make valid reports on the use of the website.
|rc::b||Necessary||These cookies are used to distinguish between humans and bots.||Session||google.com|
|lang||Functionality||This cookie is used to remember visitors’ chosen language version of the website.||Session||cdn.syndication.twimg.com|
|messagesUtk||Functionality||This cookie is used to recognise visitors who chat with us via the chat box facility on the website.||13 months||hubspot.com|
|_ga||Analytical||These cookies are used to distinguish users.||2 years||Google Analytics|
|_gid||Analytical||This cookie stores and updates a unique value for each page visited.||24 hours||Google Analytics|
|_gat||Analytical||This cookie is used by Google Analytics to throttle request rate.||1 minute||Google Analytics|
This cookie is used to send data to Google Analytics about the visitor’s device and
behaviour, and tracks the visitor across devices and marketing channels.
This cookie registers the website’s speed and performance. This function can be used in context with statistics and load-balancing.
This cookie collects information on user preferences and/or interaction with web-campaign content.
|__hssc||Targeting||This cookie keeps track of sessions.||30 mins||hubspot.com|
|__hssrc||Targeting||This cookie keeps track of sessions, and determines if a visitor has restarted their browser.||Session||hubspot.com|
This is the main cookie for tracking website visitors, and contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number).
This cookie sends data to the marketing platform Hubspot about visitors’ device and behaviour, and tracks visitors across devices and marketing channels.
|embed/v3/counters .gif||Targeting|| |
This cookie collects information on visitor preferences and/or interaction with web campaign content.
|HUBLYTICS_ EVENTS_53||Targeting|| |
These cookies collect data on visitor behaviour from multiple websites, in order to present more relevant advertisements. This also allows the website to limit the number of times that the visitor is shown the same advertisement.
This cookie keeps track of a visitor’s identity and is passed to the marketing platform Hubspot on form submission and used when de-duplicating contacts.
This cookie sets a unique ID for the visitor that allows third party advertisers to target the visitor with relevant advertisements.
This cookie registers a unique ID that identifies a returning visitor’s device, for the purpose of targeted ads.
Third party cookies
To deactivate the use of third party advertising cookies, you may do so via your web browser settings.
DECLINING COOKIES – YOUR CHOICE
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
The following links explain how to access cookie settings in various browsers: